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Viveport video unable to play 360 stereoscopic VR video in 4k (Vive Flow)


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i was trying to play a 4k 360 stereoscopic video in viveport video using Vive Flow. However, i got an error saying the video is unable to play with error code: 100.

I tried with 4k 360 monoscopic and 2k 360 Stereoscopic and they could play.

Does it mean Vive Flow/ Viveport video couldn't support playing 4k 360 stereoscopic video?

Any help would be appreciated.



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Hi TrueXR,

VIVE Flow does support 4K video in resolution of  4096 x 2160.

possible to share more video information:

  • what is the format of the video?
  • what is the size of the video?
  • what is the bitrate of the video?

would be nice if you can share the video that you have encountered the issue

thank you


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Hi there,

Thanks for your reply. 

The video resolution i was trying to play is 3840 x 3840 3D video. 

Format : mp4

Size : 400MB + 

Bitrate: 60mbps

I have tried multiple 3840x3840 3D Videos with different bitrate and size but they all couldn't play.  

The link below isn't the video information i mentioned above but it's also one of the video i was trying to play and encountered the same error. 


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