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Subscription Issues


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To anyone who has any idea what's going on...

I signed up for the Viveport Infinity Annual Subscription on March 7th. In doing so, I was granted a 14 day free trial of the service. I had no issues during sign up, and my profile currently shows me to be a Viveport Annual Infinity member.

The problem is, when I go to play a game like Walking Dead - Saints and Sinners, I am told that this game is ONLY available for annual infinity subscribers. I am then taken to a screen where I can again subscribe for a service I'm already subscribe to. 

The kicker is, even when I try to RESUBSCRIBE, the website does not actually allow me to check out? I'm stuck in a weird  purgatory with no solutions incoming from support. 

Any suggestions?

- Jas

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