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Nortz

Purchased Vive with 12 months only recieved 6

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I bought my Pro during Back Friday with a deal for 12 Months access free to VivePort

I have only received 6 Months and now I am being billed.

How do i resolve this?

Anyone else had the same issue?

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@Nortz Digital bundle codes are time sensitive and can adjust to the current bundle offering which happens to be 6 months. Black Friday was over 215 days ago - that's a really long time to wait to redeem the offer and while the bundle code is still valid, it's simply redeeming for the current bundle offering. I've started a support ticket with the email address associated with your account. Viveport's care team can make a determination on what could possibly be done in this situation.

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