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dazzle1

Support taking so long code no show

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I just recently purchased vr cosmos elite, i than redeemed the code and got to login to the redeem area and recieved an email with the codes. Only one issue.. WHY TF was there only 1 code.. like i got the code for the inifinity subscription but where it said "heres the code for half life 2 alyx" it was just blank. It told me how to activate the code and redeem it through steam but never actually gave me the code. even the email is empty?support.thumb.png.04b9483fc7672e1094b7d134001d4d98.png

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and dont worry I have already activated the other code so no1 can steal it.

 

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@wicked.wil - I created a support ticket - you should see it in your email. Please reply to that email with additional information about your specific situation so an agent can help assist you.

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