twotonsosalt Posted June 6, 2020 Share Posted June 6, 2020 I have the same issue. Ordered a Cosmos Elite, there's no code on any of the literature in the box. Thanks! Link to comment Share on other sites More sharing options...
HackPerception Posted June 6, 2020 Share Posted June 6, 2020 @twotonsosalt - The code is on the cardboard insert that's the first thing you see when you open the box. Link to comment Share on other sites More sharing options...
twotonsosalt Posted June 7, 2020 Share Posted June 7, 2020 5 hours ago, VibrantNebula said: @twotonsosalt - The code is on the cardboard insert that's the first thing you see when you open the box. The code under "redeem your viveport offer" is for HL: Alyx? Link to comment Share on other sites More sharing options...
HackPerception Posted June 7, 2020 Share Posted June 7, 2020 @twotonsosalt - Yes - redeem that at www.vive.com/code and select Alxy during the redemption flow. Hardware bundles change with time so it's better to print a general code physically and then update the bundle digitally. Link to comment Share on other sites More sharing options...
itsTimeLordXD Posted June 12, 2020 Share Posted June 12, 2020 @VibrantNebulaI have the same problem as @Ryxxi Link to comment Share on other sites More sharing options...
HackPerception Posted June 12, 2020 Share Posted June 12, 2020 @itsTimeLordXD You can message vive_care@vive.com for assistance with your Alyx code. Just tell them that you can't access your Alyx code and provide them with your vive.com order number or your retailer's proof of purchase and they'll be able to correct the situation. You can also try using the bundle code lookup tool here. Link to comment Share on other sites More sharing options...
grillausmc Posted June 21, 2020 Share Posted June 21, 2020 Same problem here. I found the VIVEPORT code. Also the envelope with "From us to you" on it. Only thing inside is a quality check stamp. Link to comment Share on other sites More sharing options...
HackPerception Posted June 23, 2020 Share Posted June 23, 2020 @grillausmc - the Viveport code is the hardware bundle code. Redeem it via www.vive.com/code Link to comment Share on other sites More sharing options...
fruitydrank Posted June 23, 2020 Share Posted June 23, 2020 I found the VivePort code , But i don't see any code for Alyx. don't know if blind or its not there , Thanks for the help Link to comment Share on other sites More sharing options...
Elite_Turtle0 Posted October 21, 2020 Share Posted October 21, 2020 Same issue i redeemed the six months and cant redeem half life Link to comment Share on other sites More sharing options...
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