viveport video problem

[firephoenix 1]

can't find any videos in channels.

when I first installed it things were fine, and all channels had videos & I watched a lot

but suddenly 5 days ago whenever I enter any channel it's empty with "0" videos 

I tried uninstalling and re installing the app but with no use it still shows me 0 videos on all channels !!!!

help PLS 😑 

[VibrantNebula 21]

@firephoenix Are you still having issues with Viveport video? We were unable to reproduce but we've uploaded a new build in the last few since since your post. If you're still having this issue - please post a screenshot so I can share it back to the video team.

Off the top of my head - the thing I suspect the most is Windows firewall. Your firewall may be blocking internet traffic to the application - that's something we've seen before.

[firephoenix 1]

the problem still there yes

but now only one channel is Working ("Vimeo") which indicates it's not firewall problem

I can see the videos in vimeo but can't see any videos in any other channel

I'll post screen shots for you

Edited April 1, 2020 by firephoenix

[DomDom 0]

Having this exact same issue

[firephoenix 1]

here are the screen shots :

when I try to select channel like GOPRO and I enter inside it this is what I find 👇:

and it's not firewall issue because when I choose Vimeo channel it works just fine (note that it's the only one that is working) 👇:

 

Edited May 8, 2020 by firephoenix

[firephoenix 1]

UP

[Vectieba 0]

Any update on this?  I just received my subscription and have the same issue?