vive pro wireless problems

[arknes]

Hello , I have 2 pcs a Amd and  Intel pc ( well link specs on bottom ) and a friend who has the same pc system set up at my intel system and we both get this problem. So the problem is , and this happens at random, the screen will go black , the headset loses sound it gos to my desktop speakers and after about 4 secs the sound comes back to the headset and the head is being tracked, how ever the screen stays black, I have to reset headset in the steam vr to get the screen to come back on in the headset.

This happens on both systems and I have not played Vr in around 50 days and just updated all my stuff , headset, base stations, controllers and games so everything is updated ( I even updated my Mobo and used default settings no overclocking. I know the wireless unit is not overheating as I have a fan mod for it and it hardly gos past 50c ( will post logs at end too for the time I was doing testing and still crashed )

So at this point I also read some other had this problem starting around Dec 15th 2019 and I can not find a fix , I am thinking of just selling my vive and going tot he index and going back to wired as I can not find a find I got a intel system built when amd was having problems and now neither system will work and I dont get it there both damn there top of the line pcs. and help would be nice

 

PC1   (my friends pc is just like this one but he has a 2080ti ftw3 hybird and not sli with same problem )
[GPU] -  RTX Titan x2 (sli)
[CPU] - Intel Core i9-9900K @ 5Ghz
[Keyboard] - Razer Anansi
[Mainboard] - GIGABYTE Z390 AORUS PRO
[Mouse] - Razer naga
[Headset] - corsair arctis pro
[RAM] - 64GB DDR4 3600MHz
[Monitor] - 3 types of them / Samsung Double QHD CRG9 Series Curved 49-Inch Gaming Monitor 
[M.2 Drive]  Samsung 970 EVO Plus Series 1.0TB x2
[Case] Thermaltake View 71 Snow
[PSU] EVGA Supernova 1200 P2 80+ Platinum
[Connection] - 480Mbps Down / 22Mbps Up

PC2 
[GPU] - RTX 2080 Ti FTW3 x2 (sli)
[CPU] - AMD Ryzen 9 3900X @ 4.35Ghz
[Keyboard] - G19 Logitech
[Mainboard] - GIGABYTE X570 AORUS Ultra
[Mouse] - Logitech G600
[Headset] - corsair arctis pro
[RAM] - 32GB DDR4 3333MHz
[Monitor] - 4 types of them /Samsung Double QHD CRG9 Series Curved 49-Inch Gaming Monitor 
[M.2 Drive] Samsung 970 EVO Plus Series 1.0TB x2
[Solid State Drive] -  Intel SSD 660p Series 1.0TB 
[Case] Thermaltake View 71 Snow
[PSU] EVGA Supernova 1200 P2 80+ Platinum
[Connection] - 480Mbps Down / 22Mbps Up

HtcCU_20200208_042654_16908.txt HtcCU_20200208_082510_1948.txt HtcCU_20200208_083845_8184.txt HtcCU_20200208_195124_5200.txt HtcCU_20200209_023435_24388.txt

[arknes]

Oh ya headset works with no problems on wired , its only on wirless I get the problems, I also have 4 base stations  set up in a 3.3mx2.8m room scale

[SuperNikoPower]

Hi @arknes, 

To get an informed answer, you will want to post about this issue on our hardware forums at forum.vive.com.

[JayDX101]

im having the saem issues as well    the  display just just off after 5 to 10 minutes  and  never kicks back on line 

[Leadcatcher]

I am having the same problem as well... it does seem like an overheating problem 

 

[TheMechWarrior]

has this been resolved as yet?

 

[arknes]

nope

On 4/16/2021 at 11:34 PM, TheMechWarrior said:

has this been resolved as yet?

 

nope