CMDRZOD 0 Posted December 18, 2019 Share Posted December 18, 2019 Hi. This problem has been constant for me since I've owned the wireless kit. I am on Windows 10 x64 and this error occurs very often. When it does happen I have no way to fix it. I have to reboot. Sometimes this will work, sometimes the error will occur again. When this error appears my PC will not reboot normally either. I will hit reboot, the PC will go black screen and after a minute or so will shutdown. I have it set to wake through PCI and USB. Neither will wake the PC. It must manually hit the power button. Please fix this as intel is of no help either. They refuse to provide support for their product on the intel forums. Link to post Share on other sites
SuperNikoPower 14 Posted December 18, 2019 Share Posted December 18, 2019 Hi @CMDRZOD, I've started a ticket with our Customer Care team for this situation. They will be able to help you better since this is a hardware based post. They will respond to you using the email address you have on file here with the forums. Link to post Share on other sites
CMDRZOD 0 Posted December 19, 2019 Author Share Posted December 19, 2019 Awesome looking forward to hearing from them. I know I''m not the only one with wireless error 10001.9. Link to post Share on other sites
Fabito 0 Posted January 15, 2020 Share Posted January 15, 2020 Have they answered in any way? I have that problem too... Link to post Share on other sites
SuperNikoPower 14 Posted January 15, 2020 Share Posted January 15, 2020 Hi folks, I currently don't have sight of how the ticketing system is flowing as I am on the Community Team. On top of sending in a ticket, I can start one for you @Fabito, I would recommend reaching out to the folks on our hardware forums at http://forum.vive.com. Link to post Share on other sites
Fabito 0 Posted January 16, 2020 Share Posted January 16, 2020 Thanks Niko! This may sound stupid but I couldn´t find the hardware forums... Link to post Share on other sites
SuperNikoPower 14 Posted January 16, 2020 Share Posted January 16, 2020 No problem @Fabito Head on over here. https://forum.vive.com/ Link to post Share on other sites
Fabito 0 Posted January 16, 2020 Share Posted January 16, 2020 Ah, ok... I just realized I am at the Viveport forum... Link to post Share on other sites
rowan_u 0 Posted January 28, 2020 Share Posted January 28, 2020 I have this issue too, would love to hear back if anybody finds a solution. Thanks! Link to post Share on other sites
proplayer3185 0 Posted September 9, 2020 Share Posted September 9, 2020 I have this issue too Link to post Share on other sites
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