Cannot sign in on desktop App

[lefty0184 0]

Installed desktop app on windows 10 . Go into sign in , it finds my account click onto it and then I've got to log into my Gmail account and get back to the same screen at the start which is to log in . I can log into my account via internet . Any ideas ??????

[SuperNikoPower 14]

Hi @lefty0184, 

Please let me know if you are still having this issue. Have you tried uninstalling and reinstalling the app? If you've downloaded games, you can pull the folder onto your desktop and then put them back into the VIveport folder after you reinstall. Let me know if that fixes it. If it doesn't we will make sure to get you set up with Customer Care to have them look into this for you. 

[lefty0184 0]

Hi

Yes I have reinstalled the app and it see my account but comes back to the sign in screen . 

Cheers

Jason

[SuperNikoPower 14]

Thanks for the follow up @lefty0184. I will start a support ticket for you to see if we can help toubleshoot this issue via our Customer Care team. We will get you on the right track.