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Florgoth

Unable to install Viveport Desktop App

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I'm unable to install Viveport Desktop App on my computer... it goes to "preparing..." that close window without any error...

Any known solution for this problem?

Thank you!

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Hi @Florgoth

Have you checked to see if your Anti-Virus and Firewall are blocking the connection? If those are clear, try deleting the install folder and running the installer again. Let me know if this works out for you. 

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Hi, Got the same Issue ... any solutions by now ?

Window preparing is shown and then Window is closed, without any error ... -.-

 

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Hi, Got the same Issue ... please help.

 

Window preparing is shown and then Window is closed, without any error ... -

Faulting application name: ViveSoftwareInstall.exe, version: 1.0.119.3, time stamp: 0x5e215d25
Faulting module name: Qt5Core.dll, version: 5.5.1.0, time stamp: 0x561c0609
Exception code: 0xc0000005
Fault offset: 0x0018fdad
Faulting process id: 0x1204
Faulting application start time: 0x01d61c305ab468c0
Faulting application path: C:\Users\BoB\AppData\Local\Temp\ViveSoftwareInstall.1.0.119.3\ViveSoftwareInstall.exe
Faulting module path: C:\Users\BoB\AppData\Local\Temp\ViveSoftwareInstall.1.0.119.3\Qt5Core.dll
Report Id: 597c4742-4653-4f1d-81d9-e6773d2237d9
Faulting package full name: 

Event ID 1000

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Were you able to get this working? Losing my afternoon to similar issues at the moment.

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