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Duduli

Viveport app no longer loads

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Hello,

I've been having an issue with opening the VIVEPORT app. The app was working fine before i signed out accidentally and was no longer able to log back in. I've tried searching the internet for a solution but I've been unsuccessful.

When i click the app icon, this window opens and then the login page never loads. 

Happy to provide more info if needed. 

Specs:

-RTX2070

-Ryzen7 2700X

-16GB Corsair vengeance ram 

-X470 AORUS GAMING 5 Motherboard

 

(Sorry for posting this in the wrong section)

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Edited by Duduli

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I am indeed. I tried reinstalling the app multiple times and also tried updating my bios. It unfortunately didn't fix the issue

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@Duduli

Thanks for getting back to me. I'm going to start a support ticket on your behalf. You should receive your responses to the email address you have here on the forums. Expect an email soon confirming the ticket was started. 

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Hi

I also have this particular issue

Has this problem solved yet ?

Please let us know what to do 

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Never mind.

I uninstalled all "vive" programs and manually delete all "htc" folders in system drive but keep the app / game folders, and it finally work.

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I am having the same problem since switching from my Vive headset to an Oculus Rift S.

I will try the above suggestion although I would have liked the option of using both headsets.

If there was another solution, it would be great to know.

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I have a same problem on my Vive Focus Plus, currently only in one of the game "Ninja Legends".

Is it got any solution?

 

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