Viveport app no longer loads

[Duduli 0]

Hello,

I've been having an issue with opening the VIVEPORT app. The app was working fine before i signed out accidentally and was no longer able to log back in. I've tried searching the internet for a solution but I've been unsuccessful.

When i click the app icon, this window opens and then the login page never loads. 

Happy to provide more info if needed. 

Specs:

-RTX2070

-Ryzen7 2700X

-16GB Corsair vengeance ram 

-X470 AORUS GAMING 5 Motherboard

 

(Sorry for posting this in the wrong section)

Edited November 16, 2019 by Duduli

[SuperNikoPower 14]

Hi @Duduli, 

 

Are you still experiencing this issue? 

[Duduli 0]

I am indeed. I tried reinstalling the app multiple times and also tried updating my bios. It unfortunately didn't fix the issue

[SuperNikoPower 14]

@Duduli, 

Thanks for getting back to me. I'm going to start a support ticket on your behalf. You should receive your responses to the email address you have here on the forums. Expect an email soon confirming the ticket was started. 

[linkp2p 0]

Hi

I also have this particular issue

Has this problem solved yet ?

Please let us know what to do 

[linkp2p 0]

Never mind.

I uninstalled all "vive" programs and manually delete all "htc" folders in system drive but keep the app / game folders, and it finally work.

[Studulike 0]

I am having the same problem since switching from my Vive headset to an Oculus Rift S.

I will try the above suggestion although I would have liked the option of using both headsets.

If there was another solution, it would be great to know.

[rion_ye 0]

I have a same problem on my Vive Focus Plus, currently only in one of the game "Ninja Legends".

Is it got any solution?