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Humpty Jim

Being charged $9 monthly when I never signed up

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Today I noticed that I have been being charged $8.99 monthly for something I never even signed up for. I have two Viveport accounts (One normal account and one through Steam) and on each of them you can see that I only have a couple free games in my order history. This is such a pain in the ass. collectively I've lost $71.92. I was able to cancel monthly payments through Paypal but I'd really like to know if I can get my money back. Especially since I never even used the god damn service.

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Hi @Humpty Jim

If you joined under a trial regardless of the length, once it is over you will be charged monthly unless you cancel. On the Community side of things, we aren't able to look into your account to see if this is the issue or there is another cause. I have started a Customer Care ticket on your behalf. Responses regarding the ticket will go to the email address associated with your forum account. 

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