Geckon 1 Posted October 25, 2019 Hello. I recently purchased a Vive Cosmos and it said there was free 6 months of Infinity membership included, yet I haven't received it and can't find any information on how to get it. I started the 14 day trial but would really want the 6 months that I should have received with the purchase of the Headset. Share this post Link to post Share on other sites
SuperNikoPower 14 Posted October 25, 2019 Hi @Geckon, I'm going to get a ticket rolling on this for you. Since there may be some sensitive information on your account may be needed, we will let one of our Customer Care folks handle this for you. 🙂 Share this post Link to post Share on other sites
Geckon 1 Posted October 25, 2019 I am sorry, I didn't realise the redemption code was inside the box. I have resolved the issue and it turns out I get a year worth of Infinity. Yay Share this post Link to post Share on other sites
SuperNikoPower 14 Posted October 26, 2019 Well, I hope you enjoy Viveport Infinity. If you have any questions @Geckon feel free to ask. 🙂 Share this post Link to post Share on other sites
