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Goodjt

lost power now the base station is flashing red

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I lost power multiple times during a storm and tried to use my vr today after we got power back now it has a flashing red light on one of the base stations 

 

 

@Synthesis

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Hi @Goodjt

I'm going to go ahead and start a ticket for you for this situation. It will be tied to the email address we have on file for your community forum name.

Thanks, 

SNP 

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@Goodjt, If I had to guess - the on/off may have led to a voltage or current spike to the basestation which have have damaged an internal part. Nikopower set up a support ticket but you can also try collecting the serial number from the back of the station and directly contacting hardware support via www.vive.com/support -> contact us -> contact us which may be faster as it directly connects to a hardware team. Tell them you have a base station with a blinking red light and need a repair RMA.

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