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Content bundle code "already redeemed" on newly shipped Vive.

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I have just got my HTC Vive delivered from Amazon, before setting it all up I decided to go on and redeem the code via the url on the paper. It tells me that the code is already redeemed, yet this is brand new and not secondhand whatsoever.

 

Help pls.

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Please send me a screenshot and your receipt (proof of purchase) in a PM and I'll help.

Thank you,

-John C

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