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Everything posted by SuperNikoPower

  1. Hi @Biggy, I will start a ticket on your behalf so our Customer Care agents can look into this for you. They will respond to the email you have associated with your account here. We will be able to get this taken care of for you. If you have any other questions, feel free to ask.
  2. Hi @Space154Pirate, To get a better answer for your question, you'll want to ask on our Vive hardware forums. Follow this link and it will take you directly to the Vive Focus Technical Support forum. https://forum.vive.com/forum/82-vive-focus/ This way, the right people will be able to check into your problem. Thank you. 🙂
  3. Hey everyone, Just wanted to remind you that the Viveport Halloween Sale is in full swing and full of awesome titles that are up to 90% off. Which titles are you picking up? Here are some of our favorites*: Torn - Was $29.99 -> Now $7.50 Guns'N'Stories - Was $19.99 -> Now $6.00 Blasters of the Universe - Was $13.50 -> Now $5.40 Arizona Sunshin - Was $39.99 -> Now $16.00 I Expect You To Die - Was $24.99 Now 12.50 There are so many other awesome titles to pick up during this sale. Check em out and let us know what you grabbed. https://www.viveport.com/special-offers/halloween-sale *All prices are in USD.
  4. Hi, I am going to submit a ticket on your behalf for the situation you are experiencing. You will receive an email from Customer Care at the address associated with your email here. In the meantime, have you tried either of these two possible solutions? 1: Uninstall and delete the program folder where you set it to install and retry installation? 2: Is your anti-virus software stopping in the install? If it is, try disabling your antivirus temporarily until after your install. Let us know how that works out. You should also get a response for the ticket soon. Thanks, SNP
  5. Well, I hope you enjoy Viveport Infinity. If you have any questions @Geckon feel free to ask. 🙂
  6. Hi @Geckon, I'm going to get a ticket rolling on this for you. Since there may be some sensitive information on your account may be needed, we will let one of our Customer Care folks handle this for you. 🙂
  7. Hi @TomCgcmfc, For this, I'm going to submit a ticket on your behalf. Responses come through to the email address you have on file with your forum account.
  8. Hello, If you have any questions about Viveport or Viveport Infinity, feel free to ask those questions in their respective sections listed below. For Viveport - https://forum.viveport.com/forum/84-viveport/ For Viveport Infinity - https://forum.viveport.com/forum/85-viveport-infinity/ If you are experiencing an issue with your Vive, Vive Pro, or Vive Cosmos, please click on the following link to go to the Vive hardware forums. https://forum.vive.com/ Thanks and enjoy your stay! SuperNikoPower
  9. Hello, If you have any questions about Viveport or Viveport Infinity, feel free to ask those questions in their respective sections listed below. For Viveport - https://forum.viveport.com/forum/84-viveport/ For Viveport Infinity - https://forum.viveport.com/forum/85-viveport-infinity/ If you are experiencing an issue with your Vive, Vive Pro, or Vive Cosmos, please click on the following link to go to the Vive hardware forums. https://forum.vive.com/ Thanks and enjoy your stay! SuperNikoPower
  10. Hi @Goodjt, I'm going to go ahead and start a ticket for you for this situation. It will be tied to the email address we have on file for your community forum name. Thanks, SNP
  11. Thanks for the feedback @TomCgcmfc, I'll make sure the team sees this thread. We appreciate it.
  12. We are coming up to the spookiest time of year. Full of ghosts, goblins.... well, let's be real, it's all about the candy. With VR being on the of best places to experience all of the scariest titles anywhere, what games are you going to be playing? Do you have recommendations for other people? Let us know in the comments below. I have a couple favorites myself. Ones that definitely got a jump or two out of me. The Exorcist: Legion VR is probably one of the most terrifying VR titles I've played so far. It's tough to really explain without spoiling a lot of stuff but basically, you are a priest looking to cast out demonic entities in 5 hair raising chapters. The jump scares are creepy but what's even worse is when you expect jump scares and they aren't there. Give this one a try if you can handle it. Check out The Exorcist: Legion VR here. Sinister Halloween is all about the jump scares and dark atmosphere. It is Halloween night and you are out with your friends exploring haunted houses. Once you all enter this one, it seems different. You and your friends are separated and you now need to find and save your friends. Can you do it? Check it out here.
  13. Break out the cake and party favors, VIVEPORT turns three today! To celebrate, we’re offering a discount on 12-month Infinity memberships! Starting today through September 30th you can purchase an annual plan for only $7.99 a month. But that’s not all! We’ve also added the full version of Sariento VR to the Infinity library for a limited time. As we celebrate our anniversary we wanted to take a quick look back at the evolution of Viveport. Just like the VR industry, we’ve come a long way since our 2016 launch. Viveport first burst into the scene in 2016 as the app store for virtual reality where VIVE owners could discover lifestyle VR experiences. From art to creativity tools, travel, music, education, design and more, Viveport was the place to explore all that VR had to offer outside of gaming. But a lot has changed since launch as our service has progressed to meet the evolving needs and realities of the VR enthusiast. We quickly realized that VR owners needed help navigating the burgeoning market for VR apps while developers were looking for another channel to monetize their content. To solve both of these problems we launched Viveport Subscription, the first VR subscription service, in early 2017. For one monthly price, subscribers chose five titles a month from our Subscription library. This new model for VR gave VIVE owners a chance to try titles before purchasing while offering developers an additional avenue for revenue. In 2018 we greatly increased our library and potential user base as we added games to the service and support for Oculus Rift owners. Not just limited to VIVE headsets or non-gaming applications, Viveport doubled the content library for customers and doubled the potential audience for developers in its second year. In addition, we made massive upgrades to the service, improving usability and stability for our users. Improving our service is always ongoing as we strive to create the best user experience for Viveport customers. While only in September 2019 has been our biggest year yet! We’ve made our subscription service unlimited with Viveport Infinity while continuing our mission to become a hardware-agnostic platform. Launched in April, a Viveport Infinity membership grants unrestricted access to the hundreds of apps, games, and videos in our Infinity library. With Infinity, VR owners have the ability to play their favorite titles and discover new ones all at an affordable price. In addition, we’ve added support for Oculus Rift S, Valve Index, and Windows Mixed Reality headsets this year, assuring affordable access for the majority of VR enthusiasts. Throughout the years, we’ve made it our mission to make VR more accessible to consumers while supporting the VR developer community. Thank you for being on this journey with us and making our Viveport community so awesome. Wondering if you should check out Viveport Infinity for yourself? Here are what some members of our community are saying about the service: “I am an Oculus Rift user and I feel right at home on Viveport. Viveport has a surprisingly wide selection of Oculus games and great a support team to boot.” – Laurence “The ability to checkout a lot of games before purchasing and then being able to jump right into purchasing is great too. The service is definitely one of a kind and I am excited to see new features and titles added as time goes on.” – Edward Y. Start your Viveport Infinity free trial today to gain access to unlimited VR gaming. For a limited time, Valve Index, Samsung HMD Odyssey and Oculus Rift owners can get two free months of Viveport Infinity. Click on your headset to find out more about these offers!
  14. Thar be high-seas mayhem ahead in the all-new rip-roaring pirate combat game exclusively for VR. (YouTube) After months of anticipation, Survios’s new VR game Battlewake is available now on Viveport for $29.99, with an additional 15% launch discount, or as part of your Viveport Infinity membership. This highly-anticipated seafaring action combat game transforms players into super-powered Pirate Lords fighting for ultimate naval dominion. Captain a massive battle-ready ship, navigate lush, elemental seascapes and embark on a larger-than-life nautical war for the ages. Players can currently navigate the epic 20-chapter story Campaign or embark on endless Warfare mode in single-player; multiplayer support and PvP deathmatch Plunder mode will be added soon! The Seas of New Urth constantly churn with the raging surge of battle. The treacherous Queen’s Company has taken your lands, your freedom, your riches, your power. Once squabbling towards extinction, the Pirate Lords now join forces to destroy their common foe, bound in blood by the demon Andromalius. They must regain their seas, avenge their families, take back their riches, and restore their world, with the fate of New Urth hanging in the balance. But will greed prevail? Set your course for September 19th, for not only is it a very important holiday for all pirates around the world, but it’s also the start of a thrilling community event that we can’t wait to share! Get your plunderin’ parties assembled over at the official Survios Discord, and we’ll see you all upon the high seas…
  15. No problem. Must have been shortly after my response. It's a race to the finish!
  16. Hey @Beta_Tester, It looks like the main update was for Index compatibility.
  17. You shouldn't have to. Once you are connected via headset, it should detect it directly. If for some reason it doesn't, it should show up in your redeem page in the short term future. You can check out https://vprt.co/IndexDeal for more information.
  18. Hi @Beta_Tester, We will check into this for you. I'm not sure on the exact date in which this update went live. So they might be getting the posting up. Thanks for bringing it to our attention.
  19. Viveport Infinity continues to expand its hardware-agnostic offering while gifting two free months of the subscription service to all Valve Index Owners! VIVEPORT is announcing today that its Viveport Infinity service has officially started supporting Valve Index headsets, making the service now compatible with all major consumer PC VR devices. To celebrate, Valve Index owners can redeem two free months of Viveport Infinity, Viveport’s unlimited VR subscription service. Starting September 1 through the end of the month, new and existing Viveport Infinity members who own a Valve Index can redeem their two free months to take advantage of all membership perks and benefits, such as purchase discounts and access to premium Viveport Video content. With a Viveport Infinity membership, Valve Index owners save thousands of dollars as they discover their favorite VR games, apps and videos. The first unlimited subscription service for VR, Viveport Infinity is $12.99 a month, or only $8.99 with a prepaid annual subscription. Valve Index members will gain access to hundreds of top-rated VR titles including Ninja Legends, A Fisherman’s Tale, Apex Construct, Fujii, Gun Club, Angry Birds VR and I Expect You To Die. New titles are added every month, ensuring Viveport Infinity members always have new content to explore. “We’re giving VR enthusiasts access to much more top-rated VR games and apps than ever before for a low monthly price,” said Rikard Steiber, President of Viveport. “In just one year, we’ve made great strides in our mission to become a hardware-agnostic platform, opening up our service to VIVE, Oculus Rift, Windows Mixed Reality and now Valve Index devices.” All Valve Index owners who either have an existing Viveport Infinity membership or sign up for a new Viveport Infinity membership throughout the month of September will automatically receive two free months of the unrestricted gaming service. These members will be able to take advantage of all Viveport Infinity membership benefits during this promotional period including monthly coupons, free title giveaways and premium content on Viveport Video. More information on how to redeem this offer can be found in this guide: https://vprt.co/IndexDeal
  20. In the recently released Viveport Infinity title Afterlife, viewers will embark on the emotional odyssey of a family stricken by grief at the loss of their young son. Merging VR filmic techniques and branching interactive narrative design, Afterlife crafts a multilayered story that reveals its many complex facets based on viewer decisions. We spoke to the creators of this powerful emotional experience to find out how they brought this immersive experience to life. Interview by Nathan Allen Ortega, Viveport Staff For those unfamiliar, tell us a bit about yourself and the team at Signal Space Lab Jose Aguirre, Studio Director: We started (2015) as an audio service provider for major video game studios in North America and then evolved into XR (Mid 2016). We used our experience with so many games from so many great developers and merged it with a relatively new platform (VR) on an even newer type of content (Interactive Filmmaking). We are a team driven by curiosity, we challenge ourselves with every single project because we enjoy creating our own rules. I guess that’s what you get when you work on someone else’s project long enough, once you get the chance to work on your own vision, you want to make it unique and take the risk of exploring a new approach to interactive narratives. Our team is based in Montreal, Canada, and we are currently sixteen team members. What were your main sources of inspiration when creating Afterlife? Jose: On the technical side, we wanted to offer a new way of creating story based content in live-action. Some studios are working on very interesting and cutting edge projects, a lot of them rooted in tech. We are taking a step back, still staying in 3dof but pushing on the narrative angle and proposing a new way of user interaction; one where the user interacts -with very little interruptions or visual clues other than the story itself. I wouldn’t say our tech is super complex, but the process of merging video game, interactive and film elements into one product is what makes this project very challenging and this was very seductive to us on the technical side. Luisa Valencia, VR Director: During research, while reading a bunch of stories about families that were experiencing loss, I found this heartbreaking story about a family of five. The father was traveling and the mother had swimming class with their middle child (3 year old) while the other two kids (6 and 1) were with their nanny. When she came back from swimming lessons, she found her other two kids stabbed in their bathtub, killed by their nanny. A few years later, the mother that had experienced this terrible tragedy did an interview remembering one time she was with her only surviving child, and observing how her child was coping with the death of her siblings. She then realized how different the two of them were dealing with the tragedy; recognizing the ability of kids to be able to live in the present moment, living and seeing life as it is, she then realized: “We all should be able to do that.” During this time, I was also dealing with the deterioration of my father’s health, which eventually led to his passing. When I read the mother’s reflection about her daughter, I realized that that’s what I needed to hear during my own process of grief – that I needed to live and see the world as that child does. That story inspired what was to become Afterlife. It made me want to use the amazing tools of this technology to share and convey this message to others. Signal Space Lab’s previous works include other interactive cinematic narratives, along with family friendly AR experiences and VR experiences based on traditional game franchises. Can you speak a bit about your studio’s philosophy on storytelling and what inspires you to utilize new technology to craft engaging stories? Luisa: We are inspired by the possibility of transmitting powerful emotions to people. Jose: In order to do so, you need to have a team that is willing to try new things both on the technical and the narrative side. We spent a lot of time figuring out what could be the perfect marriage of technical innovation and compelling story, once we are all happy with that, we get to work. Were the main themes/beats of the story something that was clear pretty early on in development or did they evolve over the course of production? Luisa: The beats and the branching structure were planned before production. At the very beginning of development, it was clear for us the scale we wanted to go for, and based on this, the stories feeding each branch were evolving as the production progressed. The performances in Afterlife are pretty intense. Did directing actors in an immersive VR narrative with lots of story permutations prove difficult in comparison to more traditional 2D linear filmmaking? What was the secret to getting such stellar performances out of the cast? Luisa: Yes definitely, directing a 360-3D film proved way more challenging than directing in a 2D traditional format. However, for this project, I had the fortune of working alongside Alison Darcy, a fantastic theater director. We definitely complemented each other strengths on Afterlife‘s set. Thanks to her work and the dynamic she had with an incredible cast; we got wonderful performances. The story/experience of Afterlife has a lot of branching paths, with audiences getting new bits of info as they explore the different facets to the story until a more complete picture forms. Tell us a bit about the design process that goes into crafting a satisfying and unique narrative that adapts organically to the audience’s behavior? Luisa: For the design process, I took the traditional three act narrative structure of storytelling. I wrote the first pass of beats of the story, knowing that I wanted to tell the story from three character’s point of view towards a shared experience or tragic event. I started to write the backbone of the story inspired by the mom, and then I started branching from there. I went back to the beginning of the structure and wrote the second main ramifications, making sure that I was respecting the timings of the backbone. Finally, I repeated the process for the third time and added the visible interactive elements. We took meticulous care about continuity considering Afterlife‘s unprecedented scale. While working on the structure of the narrative, the development and technical teams were working on researching and developing both the navigation and the decision making process to accomplish user’s interactivity as organic as possible. Were there any development challenges that you ran into that you didn’t expect? Jose: When you do something new, you always encounter the reality of learning from your own mistakes, this wasn’t an exception. From writing the outline of this complex narrative, to porting it for the different VR platforms, each step of the way we ran into roadblocks that we needed to overcome. But this is precisely why we love doing what we do. As an immersive storyteller, what do you want to see change/improve in the world of VR in order to further empower you in crafting more engaging interactive narratives? Luisa: As creators, we want to see more investors paying attention and allocating funds to explore the vast potential of interactive live-action narratives as a tool to create and as a tool to tell stories. How long did Afterlife take to develop and how many people had their hand in things throughout? Jose: It took almost 18 months to make, with a team of 15 people working on the project (30 including cast and crew). What feeling/emotion do you feel encapsulates Afterlife the most? Luisa: When Afterlife was being conceived I wanted to explore different feelings through each character but love was always present throughout the story. The feelings that came along with loss, like: guilt, remorse, and pain, were encapsulated in the story in order to provoke change in each character, and hopefully, to provoke change in the user that experiences the piece. Any thoughts on a potential Afterlife 2? (Af2life?) Luisa: We are definitely focused on creating new and better seamless interactive branching narratives. Afterlife 2, for the moment is not in our plans. This is a new medium, and I would rather have a chance to create happier stories. As a studio, we want to keep exploring and challenging concepts. What’s next for Signal Space Lab? Luisa: We want to position ourselves as a creative powerhouse, so we are always looking to try new and exciting projects. We are currently in pre-production for two new projects (own IPs), and are looking for interesting partnerships to keep pushing the boundaries of what we can do with interactive storytelling, and obviously keep growing as a studio. Sounds like exciting things are on the way! Thanks so much for your time. Afterlife is out now on Viveport and is available as part of your Viveport Infinity membership. Not a member? Start your free trial today and experience this and hundreds more immersive VR titles all for one monthly fee.
  21. The Viveport team visited the land down under to speak with MarineVerse, developers of the #VDA nominated title VR Regatta - The Sailing Game, to hear first-hand what went into making this authentic and educational virtual sailing experience Here is a description for VR Regatta. VR Regatta is the leading virtual reality sailing game. Explore the the immersive, inspiring sailing experience that awaits you on the open seas. Veterans of sailing and newcomers alike are invited to discover the relaxation and exploration at Akalana Islands. Journey through the sunrise and sunset as you compete in challenges and races to progress your career, or simply enjoy a peaceful moonlit sail. Your VR Regatta experience can inspire, relax and educate you about the world of sailing. Join the global community of players, exploring your dream seascape in a sailor’s paradise. (also playable on Oculus Rift) To check out VR Regatta, head on over to our Viveport page. You can also take a look at our Viveport Live episode where we play the game as well.
  22. Set during the events of Westworld Season 2, “Westworld Awakening” is a narrative-driven, single-player stealth exploration experience played from the perspective of Kate – a host within the Mesa facility who has attained self-awareness and must undergo a journey of self-discovery to understand exactly what that means. To survive a dangerous underworld where no one and nothing is what it seems, you must take matters into your own hands and, using a Quality Assurance tablet, manipulate the world around you. As you navigate Delos’ labyrinthine laboratories and offices, you will encounter iconic scenes and settings, solve puzzles, and interact with (and manipulate) other hosts. All while Hank, a relentless serial killer host who has stalked Westworld for generations, is in constant pursuit, forcing you to react quickly even as you venture further into the unknown. To escape, you must plunge into Westworld's secret past and overcome an entire world designed to destroy and enslave you. You can check out Westworld Awakening here in the Viveport store.
  23. Hey @JNCIT, I just now sent you a Private Message, check it out.
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