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Everything posted by SuperNikoPower

  1. Hi @JPangburn, Are did you purchase these via Viveport or are you using the Infinity subscription? If you can provide that information, it will help in checking out this issue. I'll also be turning it into a ticket on your behalf. You responses for the ticket will go to the email address you have connected with your forum account.
  2. Hey @ijkkjcccdkrszyr, I checked with the team and found that Superhot VR is no longer in Infinity. We have a ton of new titles coming and you can check this blog for more information. https://blog.vive.com/us/2020/01/30/coming-soon-infinity-abode-2-ultimate-fishing-simulator-vr/
  3. Hi @ijkkjcccdkrszyr, This looks to be a technical error. Thanks for bringing it to our attention. We will look into it.
  4. Hi @arknes, To get an informed answer, you will want to post about this issue on our hardware forums at forum.vive.com.
  5. Hi @gms, As far as I know, you can't change your login name once created.
  6. Hi @fertooos, Looking into this a bit more and reports in a few other places, this seems to be an issue with the OBS client itself. Just to make sure, can you screen shot the error that pops up. Also, one thing to try, if your CPU can handle it, is to go into your stream settings and switch from your GPU to your CPU. Let me know if you still get this error. It will help me out with more information. Thanks, SNP
  7. Hi @polk, im not sure if you received my PM so I will resend it to you. Keep an eye out shortly.
  8. You are looking at 4-8+ hours depending on your play style and the quality and capacity of your battery cells. You can use rechargeable batteries.
  9. Once your subscription ends, you will not be able to play the titles you have downloaded. If you purchased any games, you will still own those and be able to play them.
  10. Hi @polk, I will check into this for you and get back to you ASAP.
  11. Thanks for getting back to me @Drepanox, After moving those files over, in your "Library" you should see, on each title, a row of dots when you hover over that. Click on those and you will see "Repair". Click on that and it will search for and validate that the title is in the location. Make sure your download folder is set the same directory as where the games are located.
  12. Hi @morisman, Can you please send me, via private message, the code so I can check on it. I want to check on the status of that promotion and see if something can be done. Thanks, SNP
  13. Hi, If you copy the folders for Viveport from your old PC onto an external HDD, then copy them over to the new folder in the exact same place, you SHOULD be able to hold onto your saves. It's a bit of work but that should solve your problem. Try that and let me know how if it did or didn't work.
  14. Hi @Venoshii, Currently, we aren't offering sponsorships or partnerships. However, if you want to pass me your information for your streams, I will gladly check them out for when we do.
  15. Hi. I've started a ticket on both posts about this for you both.
  16. Thanks for letting us know @TomCgcmfc. I'll pass this along.
  17. Hi @Hashan, Are you getting any interference in your environment that could be causing this between your wands and lighthouses? If your base stations are facing light directly, this can cause an issue. Has this been happening on and off for a while or just happened this time? Also, have you updated your firmware?
  18. Hi @gms, How many times did this happen. Are you able to reproduce it? Trying to get as much information as possible so I can pass it to our team. Thanks.
  19. No problem @Fabito Head on over here. https://forum.vive.com/
  20. Hi @boothdcb You can change the install drive of future games but it might cause issue when reaching the games on your C drive. I would recommend, if you have the space on your other drive, copying over your Viveport folder than contains your current games to the new drive you would like to use. Once you do that, you can change the location of your games. Then, all you have to do with the ones you moved over is click repair and it will verify the location and you are set to play all games old and new. To do this, log into the desktop app, go to settings, and change the default folder.
  21. Yes this is it. I wish I could help you out with it. Unfortunately, I'm unable. Also, I'm editing out your email address so no one else can see it.
  22. We don't normally grant asks like this. If we were we able to, it takes time to go through the process to make that happen. Unfortunately, for what you've shared, we wouldn't be able to fulfill the request.
  23. Hi @Brejaiah, Unfortunately, for this situation, I don't think we would be able to assist. On timeline alone, we wouldn't be able to set it up in time.
  24. Hi folks, I currently don't have sight of how the ticketing system is flowing as I am on the Community Team. On top of sending in a ticket, I can start one for you @Fabito, I would recommend reaching out to the folks on our hardware forums at http://forum.vive.com.
  25. Hi @Wesaraw, The way you are doing it should capture the screenshot you are trying to take. Check out these instructions and let me know if they help, if not we will figure out how to get it taken care of. How can I capture screenshots in VR? While in VR, press the System button and the trigger at the same time. You'll see a notification when the screenshot is saved. You can access screenshots directly from the Steam client by clicking View > Screenshots. To find screenshots from apps downloaded in VIVEPORT, navigate to the Steam installation folder. The default location on 64-bit versions of Windows is: C:\Program files (x86)\Steam\userdata\[Steam user number]\760\remote\0\screenshots If you have chosen a custom installation folder, navigate to it and find the following subfolder: ...\Steam\userdata\[Steam user number]\760\remote\0\screenshots Screenshots from other apps can be found in their respective folder: ...\Steam\userdata\[Steam user number]\760\remote\[app folder]\screenshots
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